Why cloud-based ERP provides the only path to a more flexible future

Employees can access cloud-based ERP platforms from remote locations with the same ease as on-site staff.If an employee is at a meeting or out of the office for a training day, they can still give their boss an immediate answer about the quarterly report for example.Staff can also benefit from having access to apps and updates as soon as they connect. There is no VPN or slow remote portal technologies to slow them down.Cloud-based ERPs are innovative because they easily integrate with other operations that make the business run smoothly.Extracting data is simple when Business Intelligence (BI) programs can connect with the organized data storage and user activity records available through an ERP.

There are built in analytics features too. Administrators and board members can do information drill-downs for critical decisions. cloud-based ERPs are forward thinking when it comes to security.Cyber security measures are centralized and flexible for stratified permissions controls.The cloud offers secure gateways for remote access, document management systems that prevent the download of sensitive data, and on-site archival of sensitive information to avoid it falling into the wrong hands.Document retention is built into the cloud so that companies can be sure that they are compliant with government standards in their industry.

Signs that it’s time for modern cloud applications

It’s an understatement to say the global pandemic accelerated the pace of change and altered our lives—from the way we work, to the way we interact with others.

Customizations are a very real issue with legacy applications. Many customizations aren’t “upgrade safe,” and every customization or upgrade in your on-premises system incurs extra costs and involves extra time to test. Your data security is out of date and You’re unable to keep up with the latest security threats.Taking advantage of new technologies is increasingly challenging.You struggle to apply emerging technologies, such as AI, to your business processes.Your on-premises systems need new hardware.Your company’s physical infrastructure is past due for an expensive capital replacement.Your on-premises maintenance costs are increasing.Your system fees and services costs are increasing annually.The number of disconnected systems and data silos is increasing.Growth in disconnected systems and data silos results in conflicting answers to key questions, added costs, and increased security risks.You’re experiencing rapid and global company growth.International expansion, mergers, acquisitions, and divestitures are hampered by your applications.Increasing financial and compliance requirements impact your business.

Improving CRM Practices with Salesforce IoT Cloud

Salesforce IoT cloud  provides a platform to store and process data. Salesforce consulting firms have been laser focused on finding new ways of combining device data and customer data which empowers organisations to build a completely customer centric business.The Salesforce IoT cloud captures customer data everywhere today, be it human interaction or sensors or devices or website engagements, or email history, mobile events and so on. This kind of data is a treasure trove of information for a business to work on for better customer engagement. On the other hand, security is a top technical concern for organisations that deploy IoT systems. This is because companies have almost no control over the sources and nature of hardware and software utilized in their IoT networks. Many connected devices have little or no cybersecurity protection. However Salesforce IoT helps to build an IT infrastructure with regulatory compliance by utilizing access tokens for secure access.

IoT has the potential of taking customer satisfaction to a much higher level than that which exists. Service based on actionable IoT insights empowers an organisation to be able to look into the future with respect to customers needs. Utilizing IoT and CRM brings forth innovative ways of connecting with customers. Salesforce is already ahead of the competition in adopting IoT technology.  The commitment to digital transformation by the CRM vendor, Salesforce, is obvious with the Salesforce IoT platform. The Salesforce implementation services will ensure the integration into the business needs of the company.

Scroll to top